Cumberland EMS is committed to continuous improvement by actively using customer feedback to evaluate the quality of our services and identify opportunities to enhance the patient experience. Each submission is reviewed, summarized, and incorporated into our performance improvement efforts to ensure that community input directly informs operational, clinical, and customer service advancements. This process supports our goal of delivering consistently high-quality, patient-centered care. Please use the link below to fill out our customer feedback form. All submissions are confidential.